Last Updated: October 30, 2025

Magnolia Monitoring (“Magnolia Monitoring,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your information. This Privacy Policy explains what data we collect, how it’s used, and how you can manage it. It applies to magnoliamonitoring.com and all related online forms, communications, and marketing channels (the “Site”).

By using our Site, submitting information, or engaging with our services, you consent to this Policy.

1) Information We Collect

Information you provide directly

• Contact information: name, email, phone number, and address collected through Gravity Forms or other on-site forms.
• Service inquiries: messages or requests for monitoring services, installations, or estimates.
• SMS communications: if you contact us via text message or opt in to receive messages, we collect your phone number and message history.
• Call tracking: we use call tracking tools to record and log calls made through our marketing campaigns. These systems may capture your phone number, call duration, and call recordings for training and quality assurance purposes.

Information collected automatically

• Device & usage data: IP address, browser type, device information, and the pages you visit.
• Cookies & tracking tools: used to improve performance, analyze traffic, and personalize content.

Information from third parties

• We may receive referral or campaign data from advertising platforms or lead sources when you engage with our marketing campaigns.

2) How We Use Your Information

We use your information to:

• Respond to service inquiries and provide requested monitoring services.
• Communicate via phone, SMS, or email for scheduling and support.
• Improve our website, campaigns, and customer experience.
• Monitor call quality, advertising performance, and service requests.
• Provide updates, reminders, and promotional offers (opt-out available).
• Comply with legal or regulatory requirements.

3) Use of Google Analytics

Magnolia Monitoring uses Google Analytics to collect anonymized traffic and interaction data. Google Analytics helps us understand how visitors use the Site.
Google Analytics may use cookies and other identifiers to track user behavior, but does not provide us with personally identifiable information.

You can learn more about Google’s privacy practices here: https://policies.google.com/privacy.

You can opt out of Google Analytics tracking at any time by visiting:
https://tools.google.com/dlpage/gaoptout

4) Cookies & Tracking Technologies

We use cookies and tracking tools for:

• Website performance and load speed.
• Remembering your preferences.
• Analytics and advertising measurement.
• Recording call conversions and lead sources.

You can disable cookies in your browser settings, though some parts of the Site may not function properly if you do.

5) How We Share Information

We do not sell your personal information.
We may share limited data only when necessary to:

• Provide services through vendors (e.g., call tracking, SMS providers, Gravity Forms).
• Comply with applicable laws or legal requests.
• Prevent fraud or technical issues.

All vendors and service providers we work with are required to maintain confidentiality and data security.

6) Data Retention

We retain form submissions, call logs, and service data only as long as necessary for business, legal, or operational reasons.
If you wish to have your information deleted, contact us using the information below.

7) Your Choices

• Opt-out of marketing: You can unsubscribe from emails or SMS messages by replying “STOP” or following the opt-out link provided.
• Access or deletion requests: Contact us to request access to, correction of, or deletion of your information.
• Cookies: Manage through browser preferences or cookie pop-up banner.

8) Security

We use secure hosting, encryption, and firewalls to safeguard your data. However, no method of transmission over the Internet is completely secure. We cannot guarantee absolute security but strive to protect all information provided to us.

9) Children’s Privacy

We do not knowingly collect or solicit data from anyone under the age of 13. If a parent or guardian believes a child has provided information to us, please contact us immediately for deletion.

10) Third-Party Websites

Our Site may contain links to third-party websites or embedded content. Magnolia Monitoring is not responsible for their privacy practices. Please review their respective privacy policies.

11) State Privacy Rights

Residents of certain U.S. states (such as California, Texas, and Louisiana) may have additional rights related to personal data, including access, correction, or deletion.
To exercise these rights, contact us using the methods below and include sufficient details for verification.

We do not sell personal information or share it for cross-context behavioral advertising.

12) Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the updated effective date.

13) Contact Us

Magnolia Monitoring
600 N Taylor St, Covington, LA 70435
Office: (985) 352-1360
Cell: (985) 869-2241
Website: magnoliamonitoring.com
Contact: Philip Lenord

If you have any questions about this Privacy Policy or how we handle your data, please reach out via phone or the contact form on our website.

14) Cookie Preferences

By using our Site, you agree to our use of cookies.
You can change or withdraw your consent at any time by clicking the “Cookie Settings” link in the footer or managing browser preferences.

Essential cookies are always active to ensure proper website functionality.